Muhu Njenga / Attorney Shield

Attorney Shield

Overview

Attorney shield is a product that provides US citizens with access to legal support on demand.

My primary task was to help the company translate the idea into a prototype/MVP. The prototype would help the company achieve the following;

1. Visualize the solution help pitch to angel investors and early adopters.

2. Test the desirability of such a product with a pre-sale.

3. Learn and streamline the operations

I worked on the design for a period of 2 months, which included;

User research, brainstorming sessions, wireframing, high fidelity designing, prototyping.

Since then Attorney Shield has gone ahead to raise $450,000 from crowdfunding, built a full scale product with 7,000 Active paying users as of end of Dec 2024

Role

  • Lead Designer
  • Product Management

Year

2023
project

Problem

There is a Mutual mistrust between law enforcement officers and the public often that often leads to negative and sometimes deadly encounters.

Furthermore, In the US there is a lack of readily accessible legal assistance on demand to mediate between the public and law enforcement in these critical situations.

Attorney Shield aims to address this issue. The objective is to rapidly demonstrating their solution to key stakeholders prior to the development of the platform.

Solution

When the team approached me, it was evident that they wanted my expertise to bring their concept to life and help visualize their idea.

Recognizing their vision, I began by outlining the essential features needed to create the prototype.

The proposed solution is an app designed to provide the public with on-demand legal assistance during interactions with law enforcement officers.

To develop the product's version 1, we identified the following core features:

  • Authentication/Account creation
  • Request legal assistance by a press of a button {Video calling}
  • View incident history
  • Incident history - A recording of the video footage
  • View and edit account information.

Design Process

  • Followed the below steps in the design phase:
  • Ideation
  • Low-fidelity wireframes with variations
  • Final / Hi-fi Design

Ideation/Research

I conducted an secondary research with the intention to understand the problem and clearly define the problem we were trying to address.

Hypothesis; The fatal engagements between law enforcement officers and the public is super high in the US”

The average time to get legal assistance on demand in the US varies depending on the type of legal assistance needed and the location of the person seeking assistance.

For example, the average time to get a public defender in a criminal case is about 2 weeks, while the average time to get a lawyer to represent someone in a civil case can be much longer, sometimes up to a year or more.

Low-fi / Wireframes

Hi-fi

Features

1. Register Account

2. Request Attorney

3. Service History

Lessons

The app was developed and shipped within 3 months from inception to shipping. The team having done alot of research and customer validation, the market was quite receptive to the extent that the company was able to initiate a pre-sale campaign aimed at helping raise the money to build the fully fledged product.

During the process, a few things were uncovered;

  • The three step process to initate a call was still longer
  • The app needed to incorporate important documents

These changes were fused into the new app designs.

As on Dec 2024, The company has raised $450,000 through a crowdfunding campaign on startengine.com and currently has 7,000 paying and active users.

See Attorney Shield in action :

1. Attorney Shield in Action

2. Attorney shield Attorney educates cop